Terms of Service

Last updated: April 8, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the services provided by SilicoNext Digital Pty Ltd (ABN: 56 934 894 349) ("we", "our", or "us"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use our services.

2. Services

SilicoNext Digital provides website design, development, hosting, and digital marketing services on a subscription basis. Our services include:

  • Custom website design and development
  • Website hosting and maintenance
  • AI-powered SEO content creation
  • Google Business Profile setup and optimization
  • Website migration services
  • Ongoing technical support

Specific services and features are determined by the subscription plan you select.

3. Subscription Plans and Billing

Subscription Terms

  • All services are provided on a month-to-month subscription basis
  • Subscriptions automatically renew each month unless cancelled
  • Pricing is listed in Australian Dollars (AUD) and excludes GST
  • We reserve the right to change our pricing with 30 days notice

Payment

  • Payment is due at the beginning of each billing cycle
  • We accept credit card and direct debit payments
  • Failed payments may result in service suspension
  • You are responsible for keeping your payment information current

Cancellation

  • You may cancel your subscription at any time
  • Cancellations take effect at the end of the current billing cycle
  • No refunds are provided for partial months of service
  • Upon cancellation, you retain ownership of your website files

4. Website Ownership and Content

Your Website

You retain full ownership of your website at all times. This includes:

  • All design elements custom-created for your site
  • All content you provide or we create on your behalf
  • Your domain name and associated assets
  • Access to all website files and databases

Your Content

You are responsible for all content you provide, including:

  • Ensuring you have rights to use all provided materials
  • Accuracy and legality of information provided
  • Compliance with applicable laws and regulations
  • Not violating any third-party rights

Our License

By providing content to us, you grant us a limited license to use, reproduce, and display that content solely for the purpose of providing our services.

5. Service Level and Performance

Uptime

We strive to maintain 99.9% uptime for hosted websites. Scheduled maintenance will be communicated in advance when possible.

No Guarantees

While we work to improve your online visibility and search rankings, we cannot guarantee specific results, rankings, or traffic levels. SEO and digital marketing results depend on many factors beyond our control.

Support

Technical support is provided via email during Australian business hours (Monday-Friday, 9am-5pm AEST). Emergency support for critical issues is available 24/7.

6. Acceptable Use

You agree not to use our services to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or harmful code
  • Engage in fraudulent activities
  • Send spam or unsolicited communications
  • Host illegal or offensive content
  • Attempt to gain unauthorized access to systems
  • Interfere with service operation

We reserve the right to suspend or terminate services for violations of acceptable use.

7. Third-Party Services

Our services may integrate with third-party platforms and tools (e.g., Google Analytics, payment processors, email services). Your use of these services is subject to their respective terms and conditions.

We are not responsible for the availability, functionality, or policies of third-party services.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability is limited to the amount you paid in the preceding 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • We are not liable for loss of profits, data, or business opportunities
  • We are not liable for issues caused by third-party services or force majeure events

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Australian law.

9. Indemnification

You agree to indemnify and hold harmless SilicoNext Digital, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you provide or publish

10. Intellectual Property

Our platform, software, tools, and proprietary methods remain our exclusive property. However, any custom design work, content, and website files created specifically for your business are yours to keep, even after cancellation.

You may not reverse engineer, copy, or redistribute our proprietary tools and systems.

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the provision of services. This obligation continues after termination of services.

12. Termination

We may suspend or terminate your access to our services immediately if:

  • You breach these Terms
  • Your payment fails repeatedly
  • You engage in prohibited activities
  • We are required to do so by law

Upon termination, your right to use our services ceases immediately. We will provide you with copies of your website files and data.

13. Dispute Resolution

If a dispute arises, we encourage you to contact us first to seek resolution. If we cannot resolve the matter informally, any disputes will be governed by the laws of Victoria, Australia, and subject to the exclusive jurisdiction of the courts of Victoria.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our website. Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

15. General Provisions

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SilicoNext Digital.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

16. Contact Information

If you have questions about these Terms, please contact us:

SilicoNext Digital Pty Ltd

ABN: 56 934 894 349

Email: hello@siliconext.digital

Phone: 0434 930 629

Location: Melbourne, Australia